Our Mission
Access First Medical was founded by Nardo Perez and Lissette Tapanes — a husband-and-wife team based in Miami, Florida. After watching medical practices drown in front-desk overhead — missed calls, no-shows, prior auth backlogs — they built AFM to give physicians a true front-line partner.
We Handle the Admin Weight
Phones, scheduling, intake, prior auths, credentialing, insurance verification — we take front-desk overhead off your team so your providers can focus on patient care.
We're Not Clinical — By Design
AFM operates as an independent contractor. We don’t provide medical advice or clinical services. Everything we do is administrative — by design — so the patient relationship stays with you.
How We Work With Your Practice
It starts with a discovery call. We learn what your front desk is dealing with — patient volume, payer mix, the moments where things break down. From there we build a coverage plan that fits your hours and workflow, with monthly invoicing and a partnership built to grow with your practice.
Ready To Take Front-Desk Off Your Plate?
Meet Our Team
A husband-and-wife founding team, built on personal, professional support — for the practices that need it most.
Nardo Perez & Lissette Tapanes
Co-Founders
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